Privacy Policy

At Derek Darkroom, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make a purchase.

1. Information We Collect

We collect the following types of information to process your orders and enhance your shopping experience:

Personal Information: When you place an order, we collect your name, email address, phone number, shipping address, and payment details (only relevant to the cash on delivery option).
Transaction Information: We gather data about your orders, including the products you purchase and your payment method (Cash on Delivery).
Device and Usage Information: We collect data on your device and how you interact with our website, such as IP address, browser type, and pages viewed, through cookies and analytics tools.

2. How We Use Your Information

Your information is used for the following purposes:

To Process Your Orders: We use your personal and transaction information to fulfill your orders, including shipping and customer support.
To Communicate with You: We may send you order confirmations, shipping updates, and promotional messages (with your consent).
To Improve Our Services: We analyze usage data to enhance the functionality and user experience on our website.

3. Payment Information

At Derek Darkroom, we offer Cash on Delivery (COD) as the only payment method. When you select COD, we will confirm the payment upon delivery.

4. How We Protect Your Information

We take reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption technologies and secure payment processing methods, even though we do not process payments online.

5. Sharing Your Information

We do not share, sell, or trade your personal information with third parties, except in the following cases:

To Fulfill Your Orders: We may share your address and contact details with trusted delivery partners to ship your products.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how you interact with our site and customize your experience. You can disable cookies in your browser settings if you prefer, but this may affect some features of our website.

7. Your Rights

You have the right to:

Access: Request a copy of your personal information held by us.
Update: Correct any inaccuracies in your personal information.
Delete: Request the deletion of your personal information, subject to any legal obligations.

If you wish to exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. Please check back regularly for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, feel free to contact us at [email protected].